Privacy Policy

Overview

At Huenia, we respect your privacy and understand that you care about how your personal information is collected, used, and shared.

This Privacy Policy explains how Huenia collects, uses, and protects your personal information when you visit our website https://huenia.com/, place an order, contact our support team, or interact with our products and services.

By using our website or services, you agree to the practices described in this Privacy Policy.

What Personal Information Do We Collect?

We collect personal information to provide, improve, and support our products and services.

The information we collect may come from the following sources:

Information You Give Us

We receive and store information you provide when you:

• Visit or use our website
• Place an order
• Create or update an account
• Contact customer support
• Communicate with us
• Interact with our services

This may include your name, email address, shipping address, billing information, order details, and any information you choose to provide.

You may choose not to provide certain information, but this may limit your ability to use some features of our website or services.

Automatic Information

We automatically collect certain information when you interact with our website and services.

Like many websites, we may use cookies and similar technologies to collect information about your browser, device, pages visited, shopping activity, and website usage.

This information helps us improve website performance, understand customer behavior, and provide a better shopping experience.

Information From Other Sources

We may receive information from trusted third parties, such as shipping carriers, payment processors, or service partners.

This information may help us update delivery details, process orders, prevent fraud, improve customer support, and provide a better service experience.

How We Use Your Personal Information

We use your personal information to operate, provide, develop, and improve our products and services.

This includes:

• Processing and delivering orders
• Handling payments and transactions
• Communicating with you about orders, services, and promotions
• Providing customer support
• Improving website functionality and performance
• Personalizing your shopping experience
• Displaying relevant advertising without revealing personally identifiable information
• Preventing fraud, abuse, and security risks
• Complying with legal obligations

Cookies and Other Identifiers

We use cookies and similar identifiers to recognize your browser or device and improve your experience on our website.

Cookies may help us:

• Remember your preferences
• Improve website performance
• Understand how visitors use our website
• Support shopping cart and checkout features
• Provide more relevant content or advertising

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Do We Share Your Personal Information?

Customer information is an important part of our business, and Huenia does not sell personal information to third parties.

We may share information only as described below.

Third-Party Service Providers

We work with trusted third-party service providers to help operate our business and provide our services.

These providers may support:

• Order fulfillment and shipping
• Payment processing
• Marketing assistance
• Data analysis
• Website operation
• Customer support
• Fraud prevention and security

These providers only access the information necessary to perform their services for us.

Business Transfers

If Huenia or its assets are acquired, merged, reorganized, or transferred, customer information may be included as part of that business transaction.

In such cases, your personal information will remain subject to this Privacy Policy unless otherwise stated.

Legal Protection

We may release personal information when we believe it is necessary to comply with applicable laws, enforce our policies, respond to legal requests, protect our rights, prevent fraud, or protect the safety of our customers, business, or others.

Where legally required, we will notify you when your information may be shared beyond these purposes.

How Secure Is Your Information?

We design our systems with security and privacy in mind.

To help protect your personal information, we may use:

• Encryption protocols during data transmission
• Payment security standards
• Physical, electronic, and administrative safeguards
• Access controls for sensitive information
• Identity verification when needed before disclosing account-related information

While we take reasonable steps to protect your personal information, no online system can be guaranteed to be completely secure.

Your Choices

You may contact us at any time if you have questions about how your personal information is collected, used, or shared.

You may also contact us to request updates, corrections, or assistance regarding your personal information, where applicable.

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Huenia

Website: https://huenia.com/

Email: support@huenia.com

Address: 1500 N Grant St Ste N, Denver, CO 80203, US

Support Hours:
Monday – Saturday, 7:00 AM – 5:00 PM